We want you to be happy with your purchase! If you’re not completely satisfied, you can return the item within 7-10 days of receiving it and we will refund full amount in 7-10 days. Please ensure the product is in its original condition and packaging. Refunds will be processed after inspection of the returned item. For more details, please contact our customer service team at info@rukaiyashop.com
Return or Refund won’t be applicable for the bellow conditions-
- Digital products and software (Which has no warranty)
- Any kinds of gift items which is not paid
- If the item is not in resellable conditions
- If the item is not including all the accessories, papers, and other things that were delivered
- If any 3rd party app or software or device is not compatible
If there is any issue, please let us know within 24 hours by email to info@rukaiyashop.com.