Your privacy is important to us. At Rukaiya Shop, we respect your personal data and ensure its protection. We collect and store only the necessary information to process your orders and enhance your shopping experience. Your data will never be shared with third parties without your consent, and we take all precautions to keep your information secure. By using our site, you agree to our Privacy Policy and consent to the collection and use of your information as described.
Terms & Conditions
Delivery Charges:
Inside Dhaka: 60 BDT (Flat rate)
Outside Dhaka120 BDT (Flat rate)
Shipping Timeframe: Orders are processed and dispatched within 2-5 business days. Delivery time varies based on location.
Product Availability: We make every effort to ensure all products are in stock, but occasionally, items may be temporarily unavailable.
By continuing to use Rukaiya Shop, you agree to these terms and conditions.
We want you to be happy with your purchase! If you’re not completely satisfied, you can return the item within 7-10 days of receiving it and we will refund full amount in 7-10 days. Please ensure the product is in its original condition and packaging. Refunds will be processed after inspection of the returned item. For more details, please contact our customer service team at info@rukaiyashop.com
Return or Refund won’t be applicable for the bellow conditions-
- Digital products and software (Which has no warranty)
- Any kinds of gift items which is not paid
- If the item is not in resellable conditions
- If the item is not including all the accessories, papers, and other things that were delivered
- If any 3rd party app or software or device is not compatible
If there is any issue, please let us know within 24 hours by email to info@rukaiyashop.com.